Back of House Operations Manager

2 months ago

London, Greater London, United Kingdom The Landmark London Full time

Job Summary:

The Landmark London is seeking a highly skilled and experienced Back of House Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily operations of our Stewarding department, ensuring that our guests receive exceptional service and that our team members are supported and developed to achieve their full potential.

Key Responsibilities:

  • To oversee and take responsibility for the entire Stewarding daily operations, keeping the Executive Chef updated of all changes implemented.
  • Ensure your team members are fully trained to be able to complete their duties on a daily basis and to conduct/organise any training required with relevant documentation to support.
  • To complete a weekly rota ensuring it reflects business needs and is in line with 'working time directive'
  • Complete Health & Safety monthly checks to ensure our H&S folder is fully up to date for stewarding.
  • Conduct and oversee 4/8/12 week reviews, within deadline for all stewards.

Requirements:

  • You will be required to work 40 hours per week, on a shift rota.
  • Strong leadership and communication skills are essential for this role, as well as the ability to work effectively in a fast-paced environment.
  • Previous experience in a similar role, preferably in a high-end hospitality environment.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a leading hotel brand, with a reputation for excellence and a commitment to employee development.
  • A dynamic and supportive team environment, with opportunities for career progression.

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