Care Services Coordinator

3 weeks ago

Chandler's Ford, United Kingdom Voyage Care Full time

Care Services Coordinator - Competitive Salary

Working Hours: Monday to Friday, 8am - 5pm. No Weekend Duties. No On-Call Responsibilities.

At Voyage Care, we recognize and appreciate your commitment, offering you:

  • Enhanced pay for evening and weekend shifts (terms apply)
  • Premium overtime compensation
  • Wagestream access, allowing you to access up to 40% of your earnings as you work
  • Funded Blue Light Card providing numerous discounts at various retailers
  • 24/7 access to a medical helpline for employees and their families
  • Cash plans available for employees and their families
  • Improved retirement benefits
  • Long service recognition awards

We are seeking a dedicated Care Services Coordinator to join our dynamic team. This role is based in a supportive and friendly environment where you will contribute to the well-being of those we serve.

As a Care Services Coordinator, you will be essential in ensuring the safety and well-being of our clients by effectively managing the deployment of our care staff and ensuring compliance with relevant regulations. Your responsibilities will include:

  • Overseeing and coordinating the care delivery team
  • Ensuring all necessary documentation is prepared for new clients, discharges, and transfers
  • Conducting live monitoring of calls using specialized software
  • Serving as the primary contact for daily operational needs of care staff
  • Collaborating with management to liaise with families, healthcare professionals, and external organizations
  • Managing inquiries, scheduling appointments, and maintaining confidentiality of information

This position is ideal for individuals who are passionate about making a positive impact in the lives of others.

We value both experience and the right mindset in our Care Services Coordinators. Therefore, we are looking for candidates who possess:

  • Experience in Health & Social Care
  • Proficiency in Microsoft Office and general computer skills
  • Prior experience in an administrative or Care Coordinator role
  • Exceptional customer service skills

Why Join Us?

We celebrate diversity and encourage you to be yourself. If you have the passion to enhance the lives of others, we provide the training and development opportunities necessary for a fulfilling career.

Our commitment to staff development is evident through our comprehensive training programs, which begin at induction and continue throughout your career, offering opportunities for advancement and job security within a leading organization in the sector.

We look forward to welcoming you to our team, where you can truly make a difference in the lives of those we support.

All candidates will undergo satisfactory background checks and reference verification as part of the hiring process.

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