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Care Services Manager
2 months ago
Care Services Manager - Competitive Salary
Working Hours: Monday to Friday, 8am - 5pm. No Weekends. No On Call.
At Voyage Care, we value your commitment and offer numerous benefits, including:
- Enhanced pay for evenings and weekends (subject to terms and conditions)
- Premium overtime compensation
- Access to Wagestream, allowing you to access up to 40% of your earned pay as needed.
- Funded Blue Light Card, providing discounts at various retailers.
- 24/7 medical assistance for employees and their families.
- Cash plans for employees and their families.
- Enhanced retirement benefits.
- Long service recognition.
We are seeking a Care Services Manager to join our dedicated team. This role is situated in a supportive environment where you will work alongside a dynamic group committed to enhancing the lives of those we serve.
As a Care Services Manager, you will be instrumental in ensuring the safety and well-being of our clients by effectively managing the deployment of our care staff and ensuring compliance with all relevant regulations. Your responsibilities will include overseeing the care delivery team, ensuring that all necessary documentation is prepared for new clients, discharges, and transfers. You will also conduct live monitoring of calls using specialized software and serve as the primary contact for daily operational needs of our care staff. Collaboration with management, families, healthcare professionals, and external agencies will be key, as well as managing inquiries, scheduling appointments, and maintaining confidentiality.
This position is ideal for individuals who are passionate about making a positive impact in the lives of others.
We are looking for candidates who possess both the necessary experience and the right values. Ideal candidates will have:
- Experience in Health & Social Care
- Proficiency in Microsoft Office and general computer skills
- Previous experience in an administrative or Care Coordinator role
- A track record of delivering exceptional customer service.
Why Join Us?
We celebrate diversity and encourage you to be yourself. If you have the passion to improve the lives of others, we provide the training and development opportunities needed to build a rewarding career.
Our commitment to professional growth is evident through our comprehensive training programs, which begin at induction and continue throughout your career, offering opportunities for advancement and job security within a leading organization in the sector.
We welcome all applicants, and any job offers will be contingent upon satisfactory background checks and references.
