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Rental Agent

2 months ago

Northampton, Northamptonshire, United Kingdom Thrifty Car & Van Rental Full time

Job Summary:

This role is a zero-hour contract, we are looking for someone who can be available across the week.

About the Role:

We are seeking a motivated and customer-focused Rental Agent to join our team at Thrifty Car & Van Rental. As a Rental Agent, you will play a key role in assisting customers with their rental needs, providing exceptional service and ensuring a seamless experience.

Key Responsibilities:

  • Assist customers with their rental needs, answering questions and providing information on our fleet and services.
  • Process rentals and returns, ensuring all necessary documentation is completed accurately and efficiently.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales and customer satisfaction targets.
  • Participate in ongoing training and development to enhance knowledge and skills.

What We Offer:

As a Rental Agent at Thrifty Car & Van Rental, you will have the opportunity to develop a rewarding career in the car and van rental industry. We offer:

  • In-the-job training to help you develop your skills and knowledge.
  • A supportive and collaborative team environment.
  • The opportunity to work with a well-established and reputable company.

Requirements:

To be successful in this role, you will need:

  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Basic computer skills and ability to learn our systems.
  • Availability to work a variety of shifts, including weekends and public holidays.

How to Apply:

If you are a motivated and customer-focused individual looking to start a career in the car and van rental industry, please submit your application.