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2 months ago
Job Summary:
The Financial Center Manager Associate will participate in a comprehensive onboarding and education program, rotating through Operations, Sales & Service, Lending, Small Business, Preferred, and Sales & Operations Management. This role will provide a robust learning approach for successful candidates to prepare for a Financial Center Manager position.
Key Responsibilities:
- Complete the Financial Center Manager Associate roadmap and all onboarding activities, including the successful completion of a Consultative Selling Skills Certification.
- Become proficient in deepening Consumer and Small Business customer relationships by providing a memorable customer experience.
- Gain knowledge and maintain a working understanding of Fifth Third's products, services, processes, and internal resources.
- Become skilled in the consultative sales process to identify financial needs and recommend solutions.
- Develop an integrated book of business strategy, assigning customers to the best banker for proactive support.
- SOURCE, DEVELOP, COACH, AND LEAD A TEAM that reinforces our Core Values and business strategies.
- Cultivate a One Bank culture that collaborates with business partners.
- Participate in community activities that benefit the communities we serve.
- Follow the Bancorp Code of Business Conduct and Ethics and other related policies and procedures.
- Additional duties as assigned.
Supervisory Responsibilities:
Assist in providing employees with timely, candid, and constructive feedback, and assist in the development of employees to their full potential.
Minimum Requirements:
- College degree or two or more years of leadership experience in a sales environment.
- Ability to professionally represent Fifth Third Bank in verbal and written communication.
- Capable of analyzing credit and financial information.
- Ability to successfully execute and coach sales activities.
- Exhibits business acumen.
- Demonstrated ability in making sound decisions.
- This position requires S.A.F.E. Act registration at the time of employment through the Nationwide Mortgage Licensing System (NMLS).
Working Conditions:
- Normal office environment.
- Extended viewing of computer screens.
- Periodic travel within the Bancorp footprint to attend meetings and/or training.