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Housing Support Professional
2 months ago
We are seeking a highly organized and supportive Housing Support Assistant to join our dedicated team at Anchor Hanover. As a key member of our team, you will play a vital role in helping older people to live independently in the community.
Key Responsibilities- Promote social activities on the estate and encourage the wider community to use any facilities provided.
- Conduct administration-based tasks using systems like Excel, Word, and in-house systems.
- Work in collaboration with the on-site care team to ensure the wellbeing of residents.
- Provide residents with practical support to ensure they are maximizing all welfare benefits.
- Work with external agencies and other bodies to ensure that residents receive the support and advice they require.
- Make daily contact with all residents, either personally or through the emergency call system.
- Organize and lead social activities on the estate to ensure all residents are enabled to take part.
We are looking for someone with strong organization and administration skills, a supportive nature, and excellent communication skills. You will be highly organized and comfortable planning your own work, familiar with the needs of older people, and have previous experience in a similar administrative role.
You will be competent with IT systems, including Outlook, Excel, Word, and in-house systems. We need people who share our values, are friendly, customer-focused, calm, and have the ability to work with a wide range of people.
What We Offer- A rewarding environment with opportunities for career progression and promotion.
- A comprehensive benefits package, including a pension plan, flexible working options, and discounts on shopping, holidays, and more.
- Ongoing personal and professional development opportunities.
We are an equal opportunities employer and celebrate diversity and inclusion in all that we do. We are proud to have an LGBT+ group for our residents and also Disability, LGBT+, and race and ethnicity colleague networks.
