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Performance Improvement Coordinator

2 months ago

Aberdeen, Aberdeen City, United Kingdom Sanctuary Group Full time

About the Role

We are seeking an experienced Business Operations Analyst to join our Service Development team in Scotland. As a key member of our team, you will support the work of the Service Development Manager and contribute to the development of business operations and processes.

Key Responsibilities

  1. Data Analysis and Research

Conduct detailed data analysis and research into areas requiring improvement, best practice, and present data to inform business decisions.

Project Management

Undertake project tasks, produce and maintain documentation, and monitor projects throughout the project lifecycle.

Stakeholder Engagement

Liaise with internal and external stakeholders to support the review of key business issues and provide advice and guidance on potential issues, opportunities, and outcomes.

Process Improvement

Support the testing and implementation of project management processes and review and update relevant policies and procedures and system/intranet information.

Business Improvement

Experience in supporting business improvement projects within time, quality, and budget constraints.

Business Analysis

Proven experience in undertaking business analysis and identifying business improvements.

Documentation and Systems

Proven experience of producing quality business documentation and updating of systems.

Technical Skills

Knowledge, understanding, and skills in Microsoft products.

About the Company

Sanctuary Scotland Housing Association is one of the country's largest social landlords, providing around 8,000 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market. We strive to ensure our investments provide sustainable benefits to the communities we serve.

Employee Benefits

  1. Annual Leave

25 days annual leave (rising to a maximum of 30 days) plus public holidays.

Pension Scheme

A pension scheme with employer contributions from Sanctuary.

Life Assurance

Life Assurance.

Employee Advice Service

Employee Advice Service including counselling.

Cycle to Work Scheme

Cycle to Work scheme.

Voluntary Health Plans

Voluntary health plans.

Wellbeing Support

Wellbeing support and tools.

Salary

£35,137 per annum (rising to £36,986 per annum after 12 months, subject to satisfactory performance).