Field Service Engineer

2 weeks ago

Slough, Slough, United Kingdom TRS Consulting Full time

Job Summary

We are seeking a highly motivated and customer-focused Field Service Engineer to join our team at TRS Consulting. As a Field Service Engineer, you will be responsible for the service and breakdown repair of sophisticated medical systems used in theatres, NHS departments, and private healthcare environments.

Key Responsibilities

  • Provide technical support and repair services for a wide range of medical systems, including those used in theatres, NHS departments, and private healthcare environments.
  • Liaise with external customer contacts, including clinicians from within the NHS and private independent healthcare organisations and laboratories.
  • Work closely with our team to ensure timely and effective resolution of technical issues.
  • Develop and maintain strong relationships with customers to ensure high levels of customer satisfaction.

Requirements

  • Strong background working in a field service or technical support role, gained within a high-value electronic capital equipment environment.
  • Qualified to a minimum ONC or HNC level or above in electronics or another relevant technical discipline.
  • Impeccable customer service skills, an interest in IT, and the ability to remain confident in customer-facing environments.
  • Ability to work independently and as part of a team to achieve goals and objectives.

Company Overview

TRS Consulting is a leading provider of technical services and solutions to the healthcare industry. We pride ourselves on our commitment to innovation, customer service, and good people. Our team is dedicated to delivering high-quality services that meet the needs of our customers.

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