Benefit Income Officer

1 week ago


Harrow, United Kingdom Pertemps Harrow Full time
Job Title: Benefit Income Officer

Location: London Borough of Harrow

Employer: Pertemps Recruitment Partnership for London Borough of Harrow

Contract Type: Temporary (3-6 months)

Hours of Work: Monday - Friday, 09:00 - 17:00

Overview of the Role

Pertemps Harrow is seeking a motivated and self-driven Benefit Income Officer to join the expanding team at the London Borough of Harrow. This temporary role offers a competitive pay rate, excellent training, career development support, and 21 days of holiday (excluding Bank Holidays).

Main Responsibilities
  1. Collaborate with Income Recovery to identify residents needing support due to Welfare Reforms, focusing on a full range of welfare benefits to optimize residents' financial positions.
  2. Identify customers experiencing extreme financial hardship and provide advice on available support, including money advice, other welfare benefits, and alternative support methods.
  3. Verify Housing Benefit documents to ensure compliance with statutory requirements for rent payments.
  4. Liaise with services to deliver completed claims, support documents, change of circumstances notifications, and other related information as required, ensuring both parties are committed to resolving outstanding issues within agreed service levels.
The Ideal Candidate for the Benefit Income Officer Role

The ideal candidate will possess:

  1. Extensive understanding of all relevant benefits legislation and Harrow's Council Tax Support policy, principles, and procedures.
  2. Proven experience in Housing Benefit/Council Tax Benefit/Support assessment work.
  3. Ability to explain housing policies and benefit regulations to clients, handling stressful situations with tact, sensitivity, and confidence.
  4. Capability to work well under pressure, manage conflicting work demands, and meet targets.
About us

Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions for almost 60 years. We are one of the most established players within the recruitment industry and have been listed as one of the Best 100 Companies to work for 14 years running. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

The London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work, and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station, there are great transport links via the Metropolitan Line, Watford DC Line, and national rail service. It is easily accessible to the M1, M25, and A406.



  • Harrow, United Kingdom Pertemps Harrow Full time

    Pertemps Harrow is seeking a motivated and self-driven Benefit Income Officer to join their expanding team. This temporary role offers a competitive pay rate, excellent training, career development support, and 21 days of holiday. The ideal candidate will possess extensive understanding of welfare benefits, including Housing Benefit and Universal Credit, and...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Pertemps Harrow is seeking a motivated and self-driven Benefit Income Officer to join their expanding team. This temporary role offers a competitive pay rate, excellent training, career development support, and 21 days of holiday. The ideal candidate will possess extensive understanding of welfare benefits, including Housing Benefit and Universal Credit, and...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Job Title: Benefit Income OfficerLocation: London Borough of Harrow, Forward Drive, Harrow, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary (3-6 months)Hours of Work: Monday - Friday, 09:00 - 17:00Overview of the Role:Pertemps is seeking a motivated and self-driven Benefit Income Officer to join the...


  • Harrow on the Hill, United Kingdom Pertemps Harrow Full time

    Job Title: Benefit Income OfficerPertemps Harrow is seeking a motivated and self-driven Benefit Income Officer to join our expanding team at the London Borough of Harrow.This temporary role offers a competitive pay rate of up to £16.86 per hour, excellent training, career development support, and 21 days of holiday (excluding Bank Holidays).Main...


  • Harrow on the Hill, United Kingdom Pertemps Harrow Full time

    Job Title: Benefit Income OfficerPertemps Harrow is seeking a motivated and self-driven Benefit Income Officer to join our expanding team at the London Borough of Harrow.This temporary role offers a competitive pay rate of up to £16.86 per hour, excellent training, career development support, and 21 days of holiday (excluding Bank Holidays).Main...


  • Harrow, Greater London, United Kingdom Pertemps Full time

    Job Title: Benefit Income OfficerLocation: London Borough of Harrow, Forward Drive, Harrow, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary (3-6 months)Hours of Work: Monday - Friday, 09:00 - 17:00Working Arrangements: Hybrid (2-3 days per week in the office)Overview of the Role:Pertemps is seeking a...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Job Title: Financial Inclusion officer (Housing Benefit Officer)Location: London Borough of Harrow, Forward Drive, Harrow, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary (3 months ongoing)Hours of Work: Monday - Friday, 09:00 - 17:00Working Arrangements: Hybrid (2-3 days per week in the office)Overview...


  • Harrow, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Job Title**: Housing Benefits Officer **Location**: Harrow Council, Station Rd, Harrow HA1 2XYUK, HA3 8NT **Employer**: Pertemps Recruitment Partnership for Harrow Council **Contract Type**: Temporary **Hours of Work**: Monday to Friday 09:00 - 17:00 (36 Hours per week) **Overview of a Housing Benefits Officer** Pertemps have an...


  • Harrow, United Kingdom Pertemps Network Group Full time

    **Job Description**: Job Title: Housing Benefits Officer Location: Hybrid Employer: Pertemps Recruitment Partnership for Harrow Council Contract Type: Temporary Assignment Hours of Work: 35hours per week, Monday to Friday Overview of a Housing Benefits Officer The Main Purpose of a Housing Benefits Officer: - Transfer of knowledge and job skills to new and...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Job Title: Housing Benefits OfficerLocation: London Borough of Harrow, Forward Drive, Harrow, Middlesex, HA3 8NTEmployer: Pertemps Recruitment Partnership for London Borough of HarrowContract Type: Temporary AssignmentHours of Work: 36 hours per week, Monday to Friday, 09:00 am - 5:00 pmPay Rate: £20.55 PAYE / £26.22 Umbrella PAYE per hourOverview:Pertemps...


  • Harrow, United Kingdom Remedy Social Work Full time

    Housing Officer To contribute to the provision of high performing customer centred financial assessment service as one of a team delivering financial assistance towards the rent, Council Tax, and social care cost of some 21000 households (1 in 5) who are the most vulnerable residents in the Borough against a background of ever changing regulations and...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Job Title: Revenues and Benefits Assistance Officer Location: Hybrid working in the office when requiredEmployer: Pertemps Recruitment Partnership for Harrow CouncilContract Type: Temporary AssignmentHours of Work: 36 hours per week, Monday to FridayOverview of the Role:Pertemps is pleased to present an opportunity within Harrow Council for a proactive and...


  • Harrow, United Kingdom Tempest Resourcing Remote Work Freelance Full time

    Harrow CouncilSenior Housing Benefit Officer (Appeals Officer) Rate: £30.56 Umbrella an hour Software: NorthgateContract: At least until 31/03/2025 - ongoing - 6 months with a possibility of extensionHours per week: 36 Location: working hybrid, only required to work on site when needed. Office Address: London Borough of Harrow, Forward Drive, Harrow,...


  • Harrow, United Kingdom CV-Library Full time

    Harrow Council Senior Housing Benefit Officer (Appeals Officer) Rate: £30.56 Umbrella an hour Software: Northgate Contract: At least until 31/03/2025 - ongoing - 6 months with a possibility of extension Hours per week: 36 Location: working hybrid, only required to work on site when needed. Office Address: London Borough of Harrow, Forward Drive,...


  • Harrow, United Kingdom Pertemps Harrow Full time

    About the RolePertemps Harrow is seeking a motivated and experienced Housing Benefits Officer to join their team. This temporary assignment offers a competitive pay rate and the opportunity to work with a diverse range of clients.Main ResponsibilitiesEvaluate and process Housing Benefit and Council Tax Support claims, including complex cases involving...


  • Harrow, United Kingdom Pertemps Harrow Full time

    About the RolePertemps Harrow is seeking a motivated and experienced Housing Benefits Officer to join their team. This temporary assignment offers a competitive pay rate and the opportunity to work with a diverse range of clients.Main ResponsibilitiesEvaluate and process Housing Benefit and Council Tax Support claims, including complex cases involving...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Senior Housing Benefits Appeals OfficerPertemps Harrow is seeking a highly skilled Senior Housing Benefits Appeals Officer to join our team in Harrow, London. As a key member of our team, you will be responsible for identifying, categorizing, and recovering overpayments of housing benefits.Main Responsibilities:Benefits Recovery: Identify and recover...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Senior Housing Benefits Appeals OfficerPertemps Harrow is seeking a highly skilled Senior Housing Benefits Appeals Officer to join our team in Harrow, London. As a key member of our team, you will be responsible for identifying, categorizing, and recovering overpayments of housing benefits.Main Responsibilities:Benefits Recovery: Identify and recover...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Senior Housing Benefits Appeals OfficerPertemps Harrow is seeking a highly motivated and experienced Senior Housing Benefits Appeals Officer to join their team. This is an exciting opportunity to work with a dynamic organization and contribute to the delivery of excellent customer service.Main Responsibilities:Identify and recover overpayments of housing...


  • Harrow, United Kingdom Pertemps Harrow Full time

    Senior Housing Benefits Appeals OfficerPertemps Harrow is seeking a highly motivated and experienced Senior Housing Benefits Appeals Officer to join their team. This is an exciting opportunity to work with a dynamic organization and contribute to the delivery of excellent customer service.Main Responsibilities:Identify and recover overpayments of housing...