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Sales Consultant Opportunity

2 months ago


Portsmouth, Portsmouth, United Kingdom CCP Full time
About the Role

We are seeking a highly motivated and experienced Sales Consultant to join our team at CCP. As a Sales Consultant, you will be responsible for reaching out to warm leads and offering a range of suitable insurance products.

Key Responsibilities
  • Deliver Excellent Customer Outcomes: Provide good customer outcomes that are consistent with Consumer Duty.
  • Maximise Lead Potential: Maximise the potential of every lead received and overcome objections.
  • Conduct Comprehensive Questioning: Conduct comprehensive questioning with each client, ensuring the correct product is presented.
  • Maintain High Compliance Standards: Consistently maintain a high standard of compliance.
  • Effectively Manage Business Pipeline: Effectively manage a pipeline of business.
  • Communicate Clearly and Professionally: Communicate clearly and professionally to the customers.
  • Achieve Sales Targets: Work towards and ultimately achieve the targets set by the line manager.
  • Utilise Calling Technology: By utilising the calling technology, reach a minimum of 4 hours call requirement per day.
  • Represent the Business: Be polite and respectfully represent the business.
  • Work towards Personal Goals: Work towards personal goals and ambitions set in 1-2-1 meetings.
  • Be Punctual and Respectful: Be punctual and respectful of other employees.
Salary and Benefits
  • Competitive Salary: £30,000 basic with OTE (realistic £45,000 in year one but many people achieve a lot more).
  • Annual Leave: 22 days annual leave, plus bank holidays – rising to 25 days with length of service.
  • Flexible Working Hours: 9 day fortnight – three day weekend, every other week.
  • Self-Promotion Scheme: Self-promote scheme.
  • Incentive Competitions: Incentive competitions including their Premier Club (trips abroad for top performers).
  • Pension: Pension.
  • Cash Plan: Cash Plan once probation has been passed.
  • Death in Service: Death in service from day 1 (3 x basic salary).
Essential Skills
  • Excellent Communication Skills: Excellent written, verbal & listening communication skills with a professional telephone manner.
  • Ability to Build Rapport: Ability to build rapport effectively with customers and colleagues.
  • Influencing and Persuading: Experience of influencing and persuading to successfully handle objectives.
  • Fact Finding: Proven ability to fact find in detail to ensure the customer needs are fully established and met.
  • Sales Success: Demonstrable success in closing sales whilst adhering to a sales process.
  • Accuracy and Attention to Detail: Accuracy & attention to detail.
  • Basic IT Ability: Basic IT ability.
  • Sales Processes: Sales Processes.
  • Insurance Knowledge: Insurance knowledge (desirable).
Essential Experience
  • Fast Paced Sales Environment: Experience of working successfully in a fast paced, targeted and regulated telephone sales B2C environment.
  • Well-Managed Sales Environment: Previously worked and enjoyed success in a well-managed, buzzing and organised sales environment.
  • Team Player: Team player with the ability to achieve individual success.
  • High Volume Sales Role: Demonstrable success in a high volume-based telephone sales role following a structured sales process.
  • Consultative Sales Processes: Proven experience of consultative sales processes.
Desirable Experience
  • Insurance or Financial Service Sales: Insurance or financial service sales.
  • Cold Calling: Cold calling.
  • Similar Role Experience: Experience in a similar role preferred but not essential.