Technical Support Specialist

24 hours ago

High Wycombe, Buckinghamshire, United Kingdom 5G Communications Full time
Technical Support Role at 5G Communications

5G Communications is a leading telecommunication supplier with a strong presence in the UK market. As a family-run business, we pride ourselves on our values of Passion, Respect, Integrity, Diligence, and Excellence.

We are seeking a skilled Technical Support Engineer to join our team and contribute to the delivery of exceptional customer service. The successful candidate will be responsible for providing 1st and 2nd line technical support to our customers, including troubleshooting and resolving technical issues.

Key Responsibilities:
  • Provide technical support to customers via phone, email, or in-person
  • Collaborate with internal teams to resolve technical issues and improve customer satisfaction
  • Stay up-to-date with the latest technical developments and best practices in the industry
  • Configure and troubleshoot network devices, including routers and switches
  • Assist with the setup and configuration of email accounts and other IT services

We are looking for a highly motivated and organized individual with excellent communication skills and a passion for technology. If you are a team player with a strong work ethic and a desire to deliver exceptional customer service, we encourage you to apply for this exciting opportunity.

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