Technical Implementation Specialist

1 month ago

Manchester, United Kingdom PHMG Full time

Technical Implementation Consultant

About the Role

We are seeking a highly organized and detail-oriented Technical Implementation Consultant to join our team at PHMG. As a Technical Implementation Consultant, you will play a critical role in the implementation of bespoke audio branding services for our clients' telephony systems.

Key Responsibilities

  • Coordinate technical implementation work with external sub-contractors, in-house engineers, and other internal teams
  • Implement changes to client telephone systems remotely, including uploading new audio productions
  • Schedule remote engineering works on customer sites for field engineers or 3rd party contractors
  • Manage and update all project work into the CRM and related project cases

Requirements

  • Strong communication skills
  • Highly organized approach to work
  • Experience working with multiple departments both internally and externally
  • Experience in a telecoms environment is advantageous

What We Offer

  • Competitive salary and rewards
  • Career development and progression directly linked to performance
  • Free gym membership at PureGym
  • Smart pension scheme
  • Critical illness cover
  • Life assurance
  • Birthday gifts and time off to celebrate
  • Creative, spacious offices with breakout areas and bar
  • Dry cleaning and tailoring service
  • Cycle to work scheme
  • Fundraising initiatives for our registered charity – the PHMG Foundation

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