Technical Implementation Specialist

4 weeks ago

Manchester, United Kingdom PHMG Full time

Job Title: Technical Implementation Consultant

Location: Manchester, UK

We are seeking a highly organized and detail-oriented Technical Implementation Consultant to join our team at PHMG. As a Technical Implementation Consultant, you will be responsible for providing technical support during the implementation of bespoke audio branding services for our clients' telephony systems.

Key Responsibilities:

  • Organize and coordinate technical implementation work with external sub-contractors, in-house engineers, or other internal teams
  • Log into client telephone systems remotely to implement changes to the call flow or to upload new audio productions
  • Schedule remote engineering works on customer sites for field engineers or 3rd party contractors
  • Manage and update all project work into the CRM and related project cases

Requirements:

  • Strong communication skills
  • A highly organized approach to your work
  • Experience working with multiple departments both internally and externally
  • Experience of working in a telecoms environment would be advantageous

What We Offer:

  • Competitive salary and rewards
  • Career development and progression directly linked to your performance
  • Free gym membership
  • Smart pension scheme
  • Critical illness cover
  • Life assurance
  • Birthday gifts and time off to celebrate
  • Creative, spacious offices with breakout areas and bar
  • Dry cleaning and tailoring service
  • Cycle to work scheme
  • Fundraising initiatives for our registered charity – the PHMG Foundation

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