Sales Support Coordinator

2 weeks ago

Guildford, United Kingdom Scarlet Selection Full time
Position Overview:
Sales Administrator - A hybrid role offering flexibility between remote and office work.


Scarlet Selection is a well-established marketing firm with a strong reputation, focusing on the design and production of branded items such as labels, tickets, bags, packaging, metal badges, wristbands, and various promotional products. With a dedicated team of 13 professionals, the company has been successfully operating for over 77 years.

Our clientele spans various sectors, including the garment and promotional industries, charities, and high-end retailers. We source products from both our UK and Far East offices, ensuring a diverse and global reach.

As a results-oriented organization, we conduct quarterly sales meetings to assess performance against targets, with opportunities for quarterly and annual bonuses.

Key Responsibilities:
In this role, you will collaborate closely with an account manager, logistics, finance, and the broader management team, fostering strong working relationships. Your responsibilities will include:

  • Managing inquiries, quotes, design coordination, sampling, and overseeing bulk production timelines.
  • Utilizing spreadsheets, OneNote, and handling administration for large clients while also managing smaller accounts independently.
  • Providing exceptional customer service and administration for deliveries both domestically and internationally.
  • Maintaining accurate records and attention to detail in all tasks.
  • Engaging in teamwork with the sales and accounts departments, while also participating in general office duties as needed.

Candidate Profile:
The ideal candidate will possess the following attributes:

  • Friendly, positive, and trustworthy demeanor.
  • Commercial awareness and basic mathematical skills.
  • Exceptional attention to detail and strong IT proficiency, particularly in OneNote, Excel, Word, and PowerPoint. Familiarity with Pegasus (similar to Sage) is advantageous.
  • A good sense of humor and the ability to handle challenging situations.
  • Ability to thrive in a fast-paced environment while maintaining accuracy.
  • Excellent organizational and communication skills.
  • A collaborative team player who is also capable of working independently.

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