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Facilities Support Administrator
2 months ago
The BES Group stands as a premier provider of comprehensive solutions in the realms of Testing, Inspection, Certification, and Compliance. Our dedicated team of professionals encompasses a wide array of engineering services.
In recent years, we have experienced significant growth, integrating top-tier risk management firms into our organization. As a private equity-backed entity, we possess the agility and resources to adapt swiftly and expand at a pace unmatched in our sector.
Our innovative and forward-thinking approach has garnered numerous accolades, yet our primary focus remains on ensuring our clients can operate without uncertainty.
Role OverviewOur Electrical division, headquartered in Preston, is recognized as the preferred partner for electrical testing services. We pride ourselves on delivering exceptional services through our highly skilled engineers, who leverage their technical knowledge and experience to maintain safety and compliance for UK businesses and the public.
In light of our ongoing business expansion, we are excited to announce an opening for a Helpdesk Administrator to join our outstanding Helpdesk team. Our team members set a high standard, and our Helpdesk professionals exemplify this commitment.
Key Responsibilities- Act as a vital member of the Helpdesk team, reporting directly to the Helpdesk Supervisor within the Electrical division.
- Efficiently process and generate a substantial volume of work orders, ensuring accuracy in alignment with received purchase orders within the designated CRM system.
Our Helpdesk team is passionate about their work, making a noticeable impact every day. We provide:
- Discretionary bonuses and annual salary reviews
- Contributory pension scheme
- An inspiring and dynamic work environment
- Electric vehicle salary sacrifice car scheme
- Opportunities for professional development across the organization
- Early finish on Fridays
- Access to a variety of discounts and benefits through our company benefits portal, including retail, fitness, travel, and entertainment discounts
- Support from an excellent employee assistance program
- Employee suggestion program to foster innovation and improvement
We seek individuals with strong IT skills and the capability to navigate online systems and Microsoft Office applications with confidence. At BES Group, we celebrate diversity and inclusion, encouraging our team members to express their authentic selves.
