Customer Service Representative

1 week ago


Hexham, Northumberland, United Kingdom Lidl Full time

We are seeking a highly motivated and enthusiastic individual to join our Store Team as a Part Time Retail Assistant. As a key member of our team, you will play a vital role in delivering exceptional customer service and ensuring a seamless shopping experience for our customers.

Key Responsibilities:

  • Provide outstanding customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, adhering to health and safety standards.
  • Process transactions accurately and efficiently, handling customer payments and returns.
  • Contribute to visual merchandising and store displays, ensuring a visually appealing and engaging shopping environment.
  • Participate in ongoing training and development to enhance skills and knowledge, staying up-to-date with company policies and procedures.

What We Offer:

  • A competitive hourly rate of £13.35.
  • A 25-30 hour contract, providing a great work-life balance.
  • 30-35 days' holiday (pro rata), allowing you to relax and recharge.
  • 10% in-store discount, giving you access to exclusive offers and savings.
  • A pension scheme, supporting your long-term financial security.

We are an equal opportunities employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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