Operations Supervisor
2 months ago
About Us
Places for People Group is a leading social enterprise that prioritizes community development and social impact. Our mission is to create active places and healthy people for communities to thrive.
About the Role
This is a dynamic and challenging position as Duty Manager for Leisure (Operations). As a key member of our team, you will be responsible for managing a large team, ensuring the efficient day-to-day running of the centre, and driving up memberships. You will also represent the company and be a motivated individual who takes on responsibility to lead a team.
Key Responsibilities
- Manage, recruit, and train staff to ensure excellent customer service and high-quality operations.
- Deal with customer concerns and resolve issues in a timely and professional manner.
- Prepare reports and attend meetings to ensure effective communication and decision-making.
- Represent the company and promote our services to the community.
Requirements
To be successful in this role, you will need:
Previous experience in a supervisory or management capacity within a leisure facility.Excellent customer service and leadership skills.Flexibility to work shifts, including evenings, weekends, and public holidays.What We Offer
We are a large, diverse, and ambitious business that offers a comprehensive benefits package, including:
Alignment with the Real Living Wage foundation.Full Health & Fitness membership for you, a nominated adult, and up to 4 juniors.A bonus scheme for all colleagues at 2%.Flexible working arrangements, including part-time working, shift work, and more.An opportunity to purchase additional annual leave.Lots of opportunities to access ongoing personal learning and development.Access to our Company Pension scheme.Cashback plan for healthcare costs – up to £500 saving per year.Discounts of up to 50% on activities, centre shop, and cafes.Extra perks, including huge discounts and offers from shops, cinemas, and much more.-
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Hexham, Northumberland, United Kingdom Leisure (Operations) Full timeAbout UsPlaces for People Group is a leading social enterprise that prioritizes community development and social impact. Our mission is to create active places and healthy people for communities to thrive.About the RoleThis is a dynamic and challenging position as a Duty Manager, where you will wear multiple hats, including staff management, customer...
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Hexham, Northumberland, United Kingdom Leisure (Operations) Full timeAbout UsPlaces for People Group is a leading social enterprise that prioritizes community development and social impact. Our mission is to create active places and healthy people for communities to thrive.About the RoleThis is a dynamic and challenging position as a Duty Manager, where you will wear multiple hats, including staff management, customer...
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