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Radiology Support and Appointments Coordinator

2 months ago


Carmarthen, Carmarthenshire, United Kingdom Hywel Dda University Health Board Full time
About the Role

We are seeking a highly organized and communicative individual to join our Radiology team as a Clerical Support and Appointments Coordinator. This is a permanent position that requires excellent administrative skills and the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide exceptional customer service to patients and visitors, responding to queries and resolving issues in a professional and courteous manner.
  • Manage appointments and bookings for the Radiology department, ensuring accurate and timely scheduling.
  • Perform a range of administrative tasks, including data entry, filing, and record-keeping.
  • Develop and maintain effective relationships with colleagues, patients, and external stakeholders.
  • Contribute to the development and implementation of administrative processes and procedures.
Requirements
  • Level 3 qualification or equivalent with relevant experience.
  • Experience of working in an administrative environment, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with people at all levels.
  • Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
Desirable Qualifications and Skills
  • Working knowledge of Windows-based applications, including Microsoft Word.
  • Welsh language skills, with the ability to communicate effectively with patients and colleagues.
About Us

Hywel Dda University Health Board is a leading provider of healthcare services in Wales, committed to delivering high-quality patient care and improving health outcomes. We are a dynamic and innovative organization, dedicated to supporting the health and wellbeing of our communities.