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Receptionist (Client Concierge)

2 months ago

London, Greater London, United Kingdom Portico Corporate Reception Management Full time
Job Title: Receptionist (Client Concierge)

We are seeking a highly skilled and experienced Receptionist (Client Concierge) to join our team at Portico Corporate Reception Management. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and colleagues.

Key Responsibilities:
  • Provide meet and greet services on the hospitality floors or work from one of the various concierge desks around the office.
  • Operate the switchboard, making room booking reservations, booking taxis and travel, and answering internal service queries.
  • Provide general assistance to clients and colleagues, including answering phone calls, responding to emails, and resolving issues.
  • Work collaboratively with the team to ensure seamless day-to-day operations.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Previous experience in a customer-facing role, preferably in a corporate setting.
  • Strong attention to detail and ability to maintain confidentiality.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.