Compliance Officer

1 month ago


Newcastle under Lyme, Staffordshire, United Kingdom City and County Healthcare Group Ltd Full time
Job Description

We are seeking a highly organized and detail-oriented Compliance Administrator to join our team at City and County Healthcare Group Ltd. As a Compliance Administrator, you will play a critical role in ensuring that our compliance processes are efficient and effective.

Key Responsibilities:
  • Support the compliance process for care workers who support our service users to stay in their own homes and maintain their independence.
  • Ensure that all compliance tracking and administration is processed in accordance with the procedures in place at the time.
  • Identify and implement alternative solutions to problems and maintain reports and trackers as efficiently as possible.
  • Develop and maintain strong relationships with internal stakeholders to ensure seamless communication and collaboration.
  • Stay up-to-date with changing regulations and ensure that our compliance processes are aligned with the latest requirements.
What You'll Get:
  • Thorough training and the opportunity to develop through self-directed learning, coaching conversations, e-learning modules, and access to further qualifications and courses.
  • Support to develop your career, either within your branch or the wider City and County Healthcare Group.
  • A benefits package that includes wellbeing resources, financial advice, and up to 14% discount at over 40 retailers.
  • 22 Days Holiday (increasing to 25 days after 3 years' service) plus bank holidays.
  • Occupational Maternity Pay & Adoption Pay.
  • Occupational Paternity Pay.
  • Death in Service Payment.
  • Occupational Sick Pay.
  • NEST pension scheme.
Qualifications:
  • Ability to meet SLA's and weekly targets.
  • Exceptional telephone and email communication skills/techniques.
  • Ability to maintain reports and trackers as efficiently as possible.
  • Excel experience is desirable.
  • Ability to identify alternative solutions to a problem.
  • Intuitive and proactive approach to work.
  • High attention to detail.
  • Approachable and friendly manner to provide a professional and positive service to all New Starters.
  • Ability to learn new systems as and when required.
  • Able to reprioritise workload efficiently.
Why Choose Us?

We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security.

City and County is an Equal Opportunities Employer.


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