Restaurant Team Member
2 days ago
FOH Team Member - Newcastle Upon Tyne, Tyne and Wear
We are seeking a highly motivated and enthusiastic FOH Team Member to join our team at German Doner Kebab in Newcastle Upon Tyne.
About the Role:
As a FOH Team Member, you will be the face of our restaurant, providing exceptional customer service and ensuring that every guest has a memorable dining experience.
Key Responsibilities:
- Provide outstanding customer service, ensuring that every guest feels welcome and valued.
- Process orders accurately and efficiently, using our POS system.
- Deliver orders to the kitchen and assist in preparing and packing food and beverages.
- Ensure that all orders are fully complete and ready to be received by the guest.
- Work to brand standards and deliver exceptional guest service.
Requirements:
- Ability to speak clearly and listen attentively to guests and other team members.
- Ability to maintain a clean and smart appearance.
- Displays a positive and enthusiastic approach to all tasks.
- Exhibits a cheerful and helpful attitude, and always provides excellent guest care.
- Adapts to changing business volume levels with a sense of urgency.
- Can demonstrate a complete understanding of the menu and allergens.
- Ability to fill in daily paperwork in line with GDK standards.
- Maintain the ability to be cross-trained in all areas of the kitchen and front counter.
What We Offer:
We offer a full career pathway and support you with fantastic progression opportunities. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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