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Helpdesk Administrator

2 months ago


Cambridge, Cambridgeshire, United Kingdom Skanska Full time

Job Summary

Skanska, a leading project development and construction company, is seeking a skilled Helpdesk Administrator to join our Building Services team. As a key member of our team, you will be responsible for delivering exceptional customer service and supporting our facilities management operations.

Key Responsibilities

  • Provide administrative support for our Computer Aided Facilities Management (CAFM) system, ensuring accurate and timely data entry and reporting.
  • Assist subcontractors and suppliers with queries and issues, providing clear and concise communication.
  • Liaise with technical staff, supervisors, and managers to ensure effective communication and collaboration.
  • Contribute to the production of reports and data analysis to support our operations team.

Requirements

  • Basic knowledge of computers and software applications.
  • Ability to work in a fast-paced office environment.
  • Previous customer service experience, with a focus on providing professional and supportive service.
  • Strong organizational and data management skills.

About Skanska

Skanska is a global company that is committed to building a better society. We are a responsible business that values diversity, inclusion, and sustainability. As a member of our team, you will have the opportunity to work on exciting projects and contribute to our mission of building a better future.