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Warehouse Operations Manager
2 months ago
Office Angels is seeking a skilled Warehouse Supervisor to join a global luxury Jewellery brand's logistics team. As a key member of the team, you will be responsible for overseeing daily warehouse operations to ensure efficient and accurate management of goods.
Key Responsibilities:- Lead and motivate a team of warehouse operatives to achieve daily operations goals.
- Schedule shifts, assign tasks, and monitor performance to ensure optimal productivity.
- Implement and maintain quality control measures to ensure all products meet company standards before dispatch.
- Monitor key metrics such as order accuracy, picking and packing speed, and stock discrepancies to identify trends and areas for improvement.
- Develop and refine standard operating procedures (SOPs) to optimize warehouse operations.
- Utilize warehouse management software (WMS) to track inventory and manage workflow.
- Coordinate with Merchandising, Retail, Product Design, Wholesale, and Customer Care teams to align warehouse activities with business objectives.
- Ensure timely and accurate fulfilment of customer orders, minimizing errors and delays.
- Communicate effectively with internal teams and external partners, including suppliers and logistics providers.
- Address and resolve any issues related to order fulfilment and customer service.
- Previous background in a supervisory role within a warehouse or logistics environment, ideally within the jewellery or luxury goods industry.
- Strong knowledge of inventory management, warehouse operations, and leadership skills.
- Proficiency with warehouse management software (WMS) and Microsoft Office Suite.
- Prior experience with the Peoplevox warehouse management system / Shopify e-commerce platform is desirable.
- Forklift license would be a bonus.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
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