Customer Service Representative

7 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Meridian Business Support Full time
Customer Contact Team Member Opportunity

We are seeking a skilled Customer Contact Team Member to join our client's Customer Contact team based in the UK for a 12-week period. As a valued member of our team, you will be supporting the current team through a busy period, working through orders in the group mailbox, updating the system to process these through, and keeping Excel databases up to date. You will also be required to answer in-bound calls from customers to provide order support.

Key Responsibilities:
  • Process orders efficiently and accurately in the group mailbox
  • Update systems to process orders and maintain Excel databases
  • Provide excellent customer service via in-bound calls
  • Work collaboratively with the current team to achieve business objectives
Requirements:
  • Previous experience in administration, customer service, or call handling
  • Strong administrative skills, including managing group mailboxes and processing orders
  • Excellent customer service expertise and communication skills
  • Ability to work efficiently in a fast-paced environment

We offer a competitive hourly rate of £14.00, a friendly and helpful team to support you, and full company training provided. If you are a motivated and organized individual with excellent customer service skills, we encourage you to apply for this exciting opportunity.



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