Evening Food and Beverage Service Associate

4 weeks ago


Charing, United Kingdom St James Hotel and Club Full time £28,000
Your journey in luxury hospitality begins here.

At St James Hotel and Club, you will be part of a dedicated team that values excellence, passion, and a commitment to outstanding service.

Our team members are our greatest asset, showcasing an exceptional level of quality and dedication in the realm of high-end hospitality.

Core Values: Quality, Passion, Commitment, Fairness, and Style.
Key Responsibilities:
  • Efficiently serve food and beverages in the restaurant with the utmost courtesy.
  • Uphold the highest standards of service and hospitality consistently.
  • Prepare the restaurant for each shift according to established standards.
  • Address customer complaints promptly and escalate to management when necessary.
  • Adhere to hotel policies and procedures at all times.
  • Coordinate effectively between the kitchen and service staff during meal periods.
  • Maintain comprehensive knowledge of the menu and beverage offerings.
  • Verify guest identification to ensure compliance with age restrictions for alcohol consumption.

Be well-versed in and adhere to the hotel's Health & Safety policies.
Participate in Fire and Health & Safety training as required by management.
Engage in training sessions as needed to enhance skills and knowledge.
Contribute positively to team morale and spirit within the department.
Availability to work during operational hours, including weekends and holidays is essential.
Previous experience in a similar upscale dining environment is preferred.
Continuous professional development opportunities are available for all staff members.
Monthly travel card up to £147.50 provided upon successful completion of probation.
Complimentary meals during shifts.
Discretionary service charge included.
Enjoy 28 days of holiday, inclusive of bank holidays, with an increase after two years of service.



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