Night Shift Customer Service Representative

1 week ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Central Employment Agency (North East) Limited Full time
Customer Service Advisor - Night Shift

We are seeking dedicated individuals to provide exceptional service to our Australian customers through inbound phone calls, emails, and chats.

Key Responsibilities:

  • Responding to customer inquiries via phone, email, and chat
  • Resolving customer complaints and concerns in a professional and timely manner
  • Providing product information and making recommendations to customers
  • Collaborating with internal teams to resolve customer issues

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to work independently and as part of a team

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive salary and benefits package

APCT1_UKTJ



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