Counter Manager

3 weeks ago

Reading, Reading, United Kingdom Too Faced Full time
Too Faced - Counter Manager - Reading. Boots-Oracle - 30 Hours / Week - Full-Time, Permanent

At Too Faced, we're seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.

This is an exceptional opportunity for you to be the Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management, and the leadership of a high-performing team.

We're looking for an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential. If you have a proven track record of leading a team to achieve sales and customer service targets, and experience of creating and executing in-store events, this could be the perfect role for you.

As a Store/Retail/Counter Manager, you will be responsible for:

  • Providing inspirational, authentic, and personalized customer service
  • Setting sales and customer service targets, sales analysis, and staff scheduling
  • Leading a team to achieve sales and customer service targets
  • Creating and executing in-store events
  • Managing inventory and facilities, and cash reconciliation
  • Working retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Using retail point-of-sale software

We offer a competitive remuneration and benefits package, progressive career opportunities, outstanding training and development, and a culture that values diversity of thought and people.

Qualifications:

  • Proven retail management/assistant retail management experience preferably within cosmetics
  • Previous business planning experience
  • Previous retail operations experience
  • Proven track record of leading a team to achieve sales and customer service targets
  • Experience of creating and executing in-store events
  • Ability to work retail hours
  • Previous experience with retail point-of-sale software

Estee Lauder Companies is an equal opportunities employer. We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

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