Estée Lauder Counter Manager
3 weeks ago
About the Role:
We are seeking a highly motivated and experienced Counter Manager to lead our team of Sales Advisors at Estée Lauder. As a key member of our retail team, you will be responsible for driving sales, customer service, and operational excellence in our store.
Key Responsibilities:
- Lead, coach, and develop a high-performing team of Sales Advisors to achieve sales and customer service targets.
- Develop and execute business plans to recruit and retain customers through strategic targeting, in-store events, and exceptional customer relationship management.
- Manage store operations, including inventory, facilities, and cash reconciliation.
- Collaborate with the sales team to achieve sales targets and provide exceptional customer service.
Requirements:
- Proven retail management experience, preferably in beauty or a fast-paced retail environment.
- Experience setting sales and customer service targets, sales analysis, and staff scheduling.
- Previous retail operations experience, including inventory and facilities management, and cash reconciliation.
- Proven track record of leading, coaching, and developing a team to succeed.
- Experience of creating and executing in-store events.
- Flexible availability across days/hours.
- Proficient in Microsoft Office.
- Proof of right to live and work in the country.
About Us:
Estée Lauder Companies is a global leader in the prestige beauty industry, with a commitment to diversity, equity, and inclusion. We offer a competitive salary, commission scheme eligibility, annual leave, and family leave, as well as a range of benefits and training opportunities.
Join Our Team:
As a Counter Manager at Estée Lauder, you will have the opportunity to develop your skills and career in a dynamic and supportive environment. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity.
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