Lettings Property Manager

2 weeks ago


Cheltenham, Gloucestershire, United Kingdom Nexus ERP Full time
Lettings Property Manager Job Description

We are seeking an experienced Lettings Property Manager to join our team at Nexus ERP. As a key member of our property management team, you will be responsible for managing a portfolio of properties, ensuring that all legal compliances are up to date, and providing exceptional customer service to our landlords and tenants.

Main Responsibilities:
  • Manage a portfolio of properties, including pro-active and reactive maintenance, property inspections, and organisation of safety certificates.
  • Communicate with landlords, tenants, and contractors regarding property maintenance works, required actions, and resolving issues accordingly.
  • Arrange property inspections and report back to landlords with feedback.
  • Ensure all legal compliances are up to date, including renewals, rent chasing, and liaising with utility companies and council at start and end of tenancy.
  • Resolve landlord and tenant enquiries in a timely and professional manner.
Essential Skills:
  • Advanced critical thinking and problem-solving skills.
  • A proven track record in Residential Lettings property management.
  • Expertise and ability to manage a large property portfolio.
  • Excellent written and verbal communication skills.
  • Up-to-date knowledge of lettings legislation.
  • The ability to build relationships with landlords and tenants.
  • Be extremely organised, able to work independently, and work well under pressure.
  • Deliver an exceptional level of customer service.

We offer a competitive salary, business mileage allowance, on-going training and support, funding of ARLA exams/qualifications and membership, career progression within a professional, award-winning agency, and free business parking permit.

Working hours: Monday to Thursday 9am - 6.00pm, Friday 9am - 5.30pm, and one in four Saturdays 9am - 1pm.



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