IT Support Specialist

1 month ago


Witham, Essex, United Kingdom SENDirect Full time
Job Title: IT Technician

We are seeking a highly skilled and enthusiastic IT Technician to join our team at SENDirect. As an IT Technician, you will play a crucial role in supporting the technical needs of our clients across multiple schools within the Trust.

Key Responsibilities:
  • Technical Support: Provide first-line technical support to students and staff, troubleshooting and resolving hardware and software issues.
  • Google Workspace Administration: Manage Google Workspace accounts for students and staff, implement security policies, and provide training on Google Workspace applications.
  • Network Administration: Assist in managing cloud-based Cisco Meraki network infrastructure, support printer infrastructure management, and network security.
  • Hardware Maintenance: Maintain, repair, and manage IT equipment and asset tracking, oversee the management of the iPad fleet using Meraki cloud.
  • Software Support: Install and update software applications, provide software training and support when necessary.
  • Classroom Support: Assist teachers with integrating technology into lessons, provide support for educational software.
  • Travel: Travel to different school locations to provide IT support, mileage for travel between sites will be reimbursed.
Requirements:
  • Strong IT skills: Particularly with Google Workspace and ChromeOS.
  • Full UK driving licence: And access to a vehicle.
  • Excellent communication skills: And the ability to work flexibly.

This role offers the chance to work in a dynamic, multi-site environment, with opportunities for professional development. If you're passionate about IT and education, and ready for a role that could lead to a permanent position, we'd love to hear from you.



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