Broker Support Specialist
3 days ago
We are seeking a highly skilled and motivated Broker Support Specialist to join our team at GRe. As a key member of our EMEA team, you will provide critical support to our producers, brokers, and technical support colleagues in serving our clients.
Key Responsibilities- Compile and send information to global offices, ensuring accuracy and compliance.
- Assess market security information on carriers, checking compliance and financial positions.
- Build and update marketing sheets for our broking team.
- Produce data, statistics, and information packs in support of client reinsurance programs.
- Liaise with our Compliance/Sanctions team on sanctions checks.
- Effectively communicate with various stakeholders, both internal and external.
- Work with our Sales team to ensure effective delivery of client service.
- Support the creation of slips/endorsements and ensure contract records are accurately maintained.
- Generate and issue evidence of cover, debit notes, and closing instructions.
- Review and interrogate reinsurance contracts to facilitate billing within agreed timescales.
- Regular contact with colleagues on technical support/contracts.
- Manage and resolve queries from clients and reinsurers.
- Ensure compliance with Gallagher policies and GEM throughout the placement process.
- Produce contractual documentation to a high level and within timescales.
- Maintain files in an orderly manner electronically, ensuring they are within GEM guidelines.
- Educated to A-level standard.
- Working towards the ACII qualification or ACII qualified (desirable).
- Relevant insurance experience.
- Excellent interpersonal skills (written and verbal).
- Attention to detail.
- Ability to coordinate and prioritize workloads with good time management skills.
- Intermediate IT skills (Microsoft Office suite).
- Experience of use and management of broking systems (desirable).
- Experience in supporting client service through process adherence.
- Experience in delivering applicable compliance standards with client service teams.
- Knowledge of global reinsurance markets.
- Ability to work both independently and as part of a team.
- Eligible to work in the UK.
On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, with Gallagher contributing to it.
- Life insurance, paying 4x basic annual salary, with options to top up.
- Income protection, covering up to 50% of annual income, with options to top up.
- Health cash plan or Private medical insurance.
We value inclusion and diversity, and are committed to creating a workplace that is welcoming and inclusive for all employees. We are proud to be accredited as a Living Wage employer with the Living Wage Foundation and are committed to diversity and opportunity for all.
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