Administrative Assistant

4 days ago

London, Greater London, United Kingdom Office Angels Full time

Job Summary:


We are seeking a highly organized and enthusiastic Administrative Assistant to join our client, a leading provider of utilities and infrastructure services, on a temp to perm basis. As an Administrator, you will play a vital role in supporting the hiring and servicing teams, managing day-to-day administrative tasks, and ensuring excellent service delivery to customers.


Key Responsibilities:


  • Provide administrative support to the hiring and servicing teams, including managing day-to-day tasks, filing, and scanning documents.
  • Assess, file, and sort customer enquiries, maintaining accurate records and databases related to equipment availability, maintenance, and customer accounts.
  • Assist with invoicing, billing, and processing payments from customers, ensuring timely and accurate financial transactions.
  • Liaise with customers and suppliers to resolve issues promptly and ensure excellent service delivery.
  • Collaborate with the operations team to meet customer needs and resolve issues efficiently.

Requirements:


  • Previous experience in a similar administrative role, preferably in a customer-facing environment.
  • Strong attention to detail and accuracy, with excellent data entry skills to efficiently handle administrative tasks.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

Company Culture:


Our client values a supportive and dynamic work environment, with a focus on delivering exceptional customer service. As an Administrator, you will be part of a close-knit team that prioritizes collaboration, open communication, and mutual respect.


Benefits:


  • Opportunity to work with a leading provider of utilities and infrastructure services.
  • Temp to perm opportunity, with the potential for a permanent role.
  • Supportive and dynamic work environment.
  • Opportunity to develop your skills and experience in a customer-facing role.

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