Floor Manager

2 days ago


Greenhithe, Kent, United Kingdom ALLSAINTS Full time
Customer Experience Leader

We are seeking a highly motivated and experienced Customer Experience Leader to join our team at AllSaints Bluewater store. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing team of sales associates.

Key Responsibilities:

  • Lead and develop a team of sales associates to achieve sales targets and provide exceptional customer service
  • Develop and implement strategies to drive sales growth and improve customer engagement
  • Collaborate with the store management team to achieve business objectives and improve store operations
  • Provide coaching and feedback to sales associates to improve their performance and skills
  • Manage and resolve customer complaints and issues in a timely and professional manner

Requirements:

  • Proven experience in a retail leadership role with a strong track record of sales growth and customer satisfaction
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong business acumen and analytical skills, with the ability to interpret sales data and make informed decisions
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
  • Passion for fashion and a strong understanding of the AllSaints brand and values

What We Offer:

  • A competitive salary and bonus structure
  • A generous wardrobe allowance and access to exclusive employee discounts
  • Ongoing training and development opportunities to help you grow your career
  • A dynamic and supportive work environment with a passionate team of like-minded individuals

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced retail leader looking for a new challenge, please apply today



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