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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at One Stop, a subsidiary of Tesco. As a key member of our store team, you will play a vital role in delivering exceptional customer service, maintaining a clean and organized store environment, and contributing to the overall success of our business.
Key Responsibilities- Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
- Assist with stock replenishment, processing payments, and maintaining store appearance to ensure a positive shopping experience for customers.
- Work collaboratively with colleagues to achieve sales targets, maintain high standards of customer service, and ensure a safe and secure working environment.
- Participate in on-the-job training and coaching to develop skills and knowledge, and contribute to the continuous improvement of our store operations.
- Adhere to company policies and procedures, including health and safety guidelines, to ensure a safe and healthy working environment.
- Support the store team in achieving sales targets, maintaining high standards of customer service, and ensuring a positive shopping experience for customers.
As a Customer Service Assistant at One Stop, you will have the opportunity to work in a fast-paced retail environment, develop your skills and knowledge, and contribute to the success of our business. We offer a competitive salary, comprehensive training, and opportunities for career progression.
About UsOne Stop Stores Limited is a retail convenience business with over 1,000 company and franchise neighbourhood stores across Great Britain. We employ more than 10,500 colleagues and are committed to providing a fully inclusive and accessible recruitment process.
