Customer Service Representative

4 weeks ago


Hartlepool, Hartlepool, United Kingdom Anglian Water Services Full time
About the Role

We are seeking a highly skilled and dedicated individual to join our Customer Service team as a Customer Care Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Work collaboratively with internal teams to resolve customer issues
  • Meet and exceed customer satisfaction targets
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong problem-solving and analytical skills
  • Ability to work collaboratively as part of a team
  • High school diploma or equivalent required
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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