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Case Manager
2 months ago
We are seeking an experienced Case Manager to join our National Self Insurance team at EML. As a Case Manager, you will play a pivotal role in the Return to Work process, providing support to a major client based in NSW.
Key Responsibilities- Provide a service-orientated approach that is focused on early intervention and the interests of workers and employers.
- Ensure that active and timely intervention occurs to improve recovery and return to work outcomes.
- Provide workers compensation advice to stakeholders including workers, employers and providers.
- Assist the worker and employer with the claim process and providing support in the completion of relevant documents to ensure timely access to required services to support return to work and injury recovery.
- Pro-actively proceed with appropriate case management to achieve the optimum outcome of early sustainable return to work for workers with reasonable claim costs.
- Demonstrated experience in worker's compensation claims management.
- An empathetic, resilient, and motivational approach to provide customer centric support.
- A driven professional with highly developed written and verbal communication skills.
- Careful consideration to detail with a high concern for accuracy.
- Proactive, positive attitude, resilient and willingness to learn.
- Strong stakeholder engagement and management.
- A diverse and collaborative team culture like no other.
- Flexibility to work from home to support work/life balance.
- A corporate wellbeing program with discounted health insurance and gym membership.
- Generous discounts from over 350 retailers through our RewardsHub program.
- Comprehensive learning and development opportunities to help you reach your full potential.
- Access to support and counselling services with work or personal matters, through our Employee Assistance Program.
- Companywide events to stay connected and celebrate success.
- Entitlement to annual company incentive scheme + salary reviews.
- Up to 16 weeks paid parental leave, plus super.
