Commercial Sales Support Coordinator

4 weeks ago


Glasgow, Glasgow City, United Kingdom AB Volvo Full time
Sales Support Coordinator Role

We are seeking a highly organized and detail-oriented Sales Support Coordinator to join our dynamic team at AB Volvo. This role is crucial in ensuring seamless coordination and support for our retail sales team, delivering an exceptional customer experience.

Key Responsibilities:
  • Process new vehicle orders using Volvo Sales Support (VSS), Order Manager (OM), and Dealerpoint (DP-TA) systems, with comprehensive training provided.
  • Monitor and track the progression of retail vehicle orders from placement to delivery.
  • Establish and maintain effective communication with external and local suppliers, scheduling work as required.
  • Regularly update stakeholders on order progress, identifying and mitigating potential delivery timing risks.
  • Coordinate with customers regarding truck orders, ensuring timely and efficient resolution.
  • Previous experience in a similar role, along with administrative and possibly accounting experience, is highly desirable.
  • Proficiency in Microsoft Office, particularly Word and Excel, is essential.
  • A valid UK driving license is required.
What We Offer:
  • Health Cash Plan.
  • Employee Assistance Programme: Access to wellness, mindfulness, and counseling services for overall well-being.
  • Generous holiday allowance: Starting with 25 days, increasing to 30 days with length of service, plus bank holidays.
  • Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
  • Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
About Us:

Our commitment to Inclusion, Diversity, and Equity creates a safe and supportive environment where each individual can bring their authentic self to work and thrive.



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