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Customer Service Coordinator

2 months ago

Southwater, West Sussex, United Kingdom TricorBraun Full time

Unlock Your Potential in Customer Support

We're seeking an experienced Customer Service Administrator to join our dynamic support team, responsible for managing all incoming sales orders and relevant purchase orders.

Why TricorBraun?

As a global packaging leader, we offer a unique opportunity to work with a diverse range of products and industries. Our team members work in locations throughout the Americas, Europe, Asia, Australia, and New Zealand, providing innovative solutions to customers from various sectors.

Your Role

You will provide clear and concise information and guidance to colleagues in Sales, Logistics, and Warehouse to ensure seamless customer experience. Building and maintaining excellent relationships with clients, internal and external, is crucial to your success. Key responsibilities include:

  • Communicating effectively with clients, suppliers, and colleagues
  • Establishing future product demand and planning supply
  • Handling and prioritizing new sales inquiries, identifying client needs, and suggesting solutions
  • Managing deadlines and prioritizing workload as necessary

What We Offer

We provide a comprehensive training program, including classroom, online, and hands-on work with colleagues. Our compensation and benefits package includes:

  • Competitive salaries
  • Private medical and dental cover, free eye tests
  • Company pension scheme
  • 20 days holiday plus bank holidays
  • Tuition reimbursement and more

We're an equal-opportunity employer and welcome applications from diverse candidates.