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Care Home Administrator

2 months ago

Tewkesbury, Gloucestershire, United Kingdom Barchester Healthcare Full time
About the Role

We are seeking an experienced and dedicated Administrator to join our team at Barchester Healthcare. As a key member of our home's management team, you will provide essential support to the General Manager, ensuring the efficient running of our high-quality care home.

Key Responsibilities
  • Promote a warm and welcoming environment for residents, staff, and visitors
  • Manage enquiries and showrounds for prospective families, including customer database management
  • Drive occupancy and reputation of the care home through community engagement
  • Support resident and family feedback with a focus on customer care
  • Assist with recruitment, payroll preparation, and HR administration
  • Provide guidance and advice to employees on HR tools and resources
  • Ensure secure storage of personal files and manage safe contents, petty cash, and resident fund accounts
  • Attend meetings and produce accurate notes and minutes
Requirements
  • Experience in a customer-facing role
  • Previous involvement in HR administration and recruitment
  • High level of attention to detail and prioritization skills
  • Proficient user of Microsoft Office, specifically Word, Excel, and Outlook
  • CIPD qualification beneficial
What We Offer
  • Rewarding Excellence bonus for Good or Outstanding CQC inspection
  • Unlimited access to refer-a-friend scheme
  • Wide range of retail and leisure discounts
  • Free access to medical specialists and counselling services
  • Tax code review service
  • Option to join monthly staff lottery

Barchester Healthcare is a dedicated employer that values its team members and offers progression opportunities. If you are looking to develop your administrative career in a supportive and empowering environment, we encourage you to apply.