Customer Service Representative
1 week ago
About Enterprise Holdings
Enterprise Holdings is a leading provider of mobility solutions, offering a wide range of car rental and leasing services to individuals and businesses.
Job Summary
We are seeking a highly motivated and customer-focused Customer Assistance Representative to join our team in a dynamic and fast-paced environment.
About the Role
As a Customer Assistance Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities
- Respond to customer inquiries via phone, email, and in-person
- Resolve customer complaints and issues in a professional and courteous manner
- Provide accurate and timely information to customers regarding our products and services
- Work collaboratively with other teams to ensure seamless customer experience
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work collaboratively as part of a team
What We Offer
As a valued member of our team, you will have the opportunity to:
- Develop your customer service skills and expertise
- Work with a dynamic and supportive team
- Contribute to the success of a leading mobility solutions provider
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