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Customer Service Representative

2 months ago

OldburyonSevern, South Gloucestershire, United Kingdom Adecco Full time

Job Summary:

Adecco is seeking a highly motivated and organized Customer Service Co-Ordinator to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Order Review and Verification: Review and verify customer orders to ensure accuracy and completeness.
  • Administrative Support: Provide administrative support to the sales team, including data entry and document preparation.
  • Communication: Communicate effectively with customers, sales team, and warehouse department to ensure seamless operations.
  • Call Handling: Handle incoming calls in a professional and courteous manner.
  • Quotation Support: Assist the quotations team with administration duties and communicate with customers to obtain necessary information.

Requirements:

  • Positive Attitude: Demonstrate a positive attitude and a willingness to learn and grow with the company.
  • Experience: Previous experience in a fast-paced environment, preferably in a customer service or administrative role.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
  • Technical Skills: Proficient in MS Office, including Outlook, Excel, and Word.
  • Punctuality and Attendance: Demonstrate excellent punctuality and attendance, with a strong commitment to meeting deadlines and attending work regularly.

Company Benefits:

  • Free Parking: Enjoy the convenience of free parking on site.
  • Salary Progression Plan: Take advantage of our salary progression plan, with opportunities for growth and advancement.