Credit Controller
7 days ago
Job Summary:
We are seeking an experienced Credit Controller to join our team at Search. As a Credit Controller, you will play a crucial role in managing client payments and direct debits, resolving payment queries efficiently, and maintaining accurate records.
Key Responsibilities:
- Record and manage client payments and direct debits in our CRM/billing system.
- Calculate and prepare direct debit reviews and increase review letters.
- Handle and follow up on direct debit rejections.
- Resolve payment queries efficiently and effectively.
- Use our CPL/RPM system for all client interactions.
- Maintain accurate notes of all phone calls and interactions.
Requirements:
- Proven experience in a fast-paced, high-volume credit control environment.
- Excellent interpersonal and communication skills.
- Strong self-discipline and motivation.
- Ability to work independently and as part of a team.
- Proficient in IT, especially MS Excel.
- High attention to detail and accuracy.
- Strong organisational skills with the ability to prioritise and meet deadlines.
What We Offer:
- Competitive salary.
- Early finish on Fridays.
- Bonus scheme.
- Pension plan.
- Life assurance.
- Employee assistance programme.
- Hybrid working available after probation period.
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