Credit Controller

7 days ago


Glasgow, Glasgow City, United Kingdom Search Full time

Job Summary:

We are seeking an experienced Credit Controller to join our team at Search. As a Credit Controller, you will play a crucial role in managing client payments and direct debits, resolving payment queries efficiently, and maintaining accurate records.

Key Responsibilities:

  • Record and manage client payments and direct debits in our CRM/billing system.
  • Calculate and prepare direct debit reviews and increase review letters.
  • Handle and follow up on direct debit rejections.
  • Resolve payment queries efficiently and effectively.
  • Use our CPL/RPM system for all client interactions.
  • Maintain accurate notes of all phone calls and interactions.

Requirements:

  • Proven experience in a fast-paced, high-volume credit control environment.
  • Excellent interpersonal and communication skills.
  • Strong self-discipline and motivation.
  • Ability to work independently and as part of a team.
  • Proficient in IT, especially MS Excel.
  • High attention to detail and accuracy.
  • Strong organisational skills with the ability to prioritise and meet deadlines.

What We Offer:

  • Competitive salary.
  • Early finish on Fridays.
  • Bonus scheme.
  • Pension plan.
  • Life assurance.
  • Employee assistance programme.
  • Hybrid working available after probation period.

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