Store Assistant

4 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom M&S Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering an exceptional shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, ensuring that every customer interaction is positive and memorable.
  • Work collaboratively with colleagues to achieve sales and service targets, maintaining a high level of store presentation and ensuring a clean and tidy store environment.
  • Utilize digital tools and communication channels to effectively manage tasks and processes, ensuring seamless execution of daily operations.
  • Share customer and colleague feedback to drive continuous improvement and enhance the overall shopping experience.
  • Develop and maintain a comprehensive knowledge of our products and services, providing expert recommendations to customers and driving sales growth.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Strong product knowledge and a passion for delivering exceptional customer service.
  • Ability to adapt to change and work collaboratively as part of a dynamic team.
About Us

Marks & Spencer is a leading retailer committed to delivering exceptional customer experiences and driving business growth. We are passionate about innovation, sustainability, and customer satisfaction, and we are seeking like-minded individuals to join our team.

We offer a range of benefits, including competitive pay, comprehensive training, and opportunities for career development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.


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