Store Assistant

4 weeks ago


Bishop's Stortford, Hertfordshire, United Kingdom M&S Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will play a vital role in delivering an exceptional shopping experience for our customers.

Key Responsibilities
  • Provide excellent customer service, ensuring that every customer interaction is positive and memorable.
  • Work collaboratively with colleagues to achieve sales and service targets, maintaining a high level of store presentation and ensuring a clean and tidy store environment.
  • Utilize digital tools and communication channels to effectively manage tasks and processes, ensuring seamless execution of daily operations.
  • Share customer and colleague feedback to drive continuous improvement and enhance the overall shopping experience.
  • Develop and maintain a comprehensive knowledge of our products and services, providing expert recommendations to customers and driving sales growth.
Requirements
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • Strong product knowledge and a passion for delivering exceptional customer service.
  • Ability to adapt to change and work collaboratively as part of a high-performing team.
About Us

Marks & Spencer is a leading retailer committed to delivering exceptional customer experiences and driving business growth. We are passionate about innovation, sustainability, and customer satisfaction, and we are seeking like-minded individuals to join our team.

As a Customer Assistant, you will have the opportunity to develop your skills and knowledge, working closely with our store leadership team to drive business results and enhance the customer experience. If you are a motivated and customer-focused individual with a passion for retail, we encourage you to apply for this exciting opportunity.



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