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AV VC Support Specialist

2 months ago


Oxford, Oxfordshire, United Kingdom CREATIVE PERSONNEL Ltd Full time
AV VC Desktop Support Engineer

We are seeking a skilled AV VC Desktop Support Engineer to join our team at CREATIVE PERSONNEL Ltd. As a key member of our service and support team, you will be responsible for providing technical support to our clients and field service engineers.

Key Responsibilities:
  • Provide technical support to clients and field service engineers via phone, email, or remote desktop.
  • Diagnose and resolve technical issues related to integrated AV/VC solutions.
  • Collaborate with the field service team to escalate complex issues.
  • Develop and maintain a thorough understanding of IT networks and AV/VC solutions.
  • Communicate effectively with clients and internal stakeholders to ensure seamless support.
Requirements:
  • Proven experience as an AV VC Service Engineer or On-Site AV VC Support Technician.
  • Strong background in solving technical issues related to integrated AV/VC solutions.
  • Excellent telephone manner and diagnostic skills.
  • Ability to work independently and as part of a team.
  • Strong communication and problem-solving skills.

We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced AV VC Desktop Support Engineer looking for a new challenge, please submit your CV for consideration.