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AV VC Support Specialist
2 months ago
We are seeking a skilled AV VC Desktop Support Engineer to join our team at CREATIVE PERSONNEL Ltd. As a key member of our service and support team, you will be responsible for providing technical support to our clients and field service engineers.
Key Responsibilities:- Provide technical support to clients and field service engineers via phone, email, or remote desktop.
- Diagnose and resolve technical issues related to integrated AV/VC solutions.
- Collaborate with the field service team to escalate complex issues.
- Develop and maintain a thorough understanding of IT networks and AV/VC solutions.
- Communicate effectively with clients and internal stakeholders to ensure seamless support.
- Proven experience as an AV VC Service Engineer or On-Site AV VC Support Technician.
- Strong background in solving technical issues related to integrated AV/VC solutions.
- Excellent telephone manner and diagnostic skills.
- Ability to work independently and as part of a team.
- Strong communication and problem-solving skills.
We offer a dynamic and supportive work environment, with opportunities for growth and development. If you are a motivated and experienced AV VC Desktop Support Engineer looking for a new challenge, please submit your CV for consideration.