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Graduate IT Analyst
2 months ago
About Cathcart Technology
Cathcart Technology is a leading logistics company based in Glasgow, Scotland. We are committed to delivering exceptional service to our customers and are seeking a talented Graduate Systems Analyst to join our team.
Job Summary
We are looking for a highly motivated and ambitious graduate with a passion for IT to join our onsite team as a Graduate Systems Analyst. As a key member of our support team, you will be responsible for providing 2nd line support for our logistics systems, working closely with senior members of the team to resolve issues and escalate tickets as needed.
Key Responsibilities
- Provide 2nd line support for logistics systems, including troubleshooting and resolving technical issues
- Learn about company business and technical applications and tools, including databases, Unix/Linux, and report writing tools
- Liaise with stakeholders to gather requirements for change and develop solutions
- Develop and maintain Unix Shell scripts to support logistics systems
- Integrate internal and external systems to improve efficiency and effectiveness
- Produce logistics systems reports for stakeholders and document system changes in adherence to company standards
Requirements
- IT graduate to a 2:1 level or better
- Understanding of databases (Oracle or SQL)
- Knowledge of Unix/Linux with some Shell scripting experience
- Knowledge of logistics systems, ideally with some Systems Analysis and Application Support experience
- Knowledge of report writing tools like iReports or Jaspersoft Studio
- Excellent communication skills, combined with previous experience in a customer-facing technical Service Desk environment
- Full UK Driver's license (occasional visits to other sites) - ESSENTIAL
What We Offer
We offer a competitive salary of £24k - £26k, plus a benefits package. Our offices are based on the outskirts of Glasgow, with parking available onsite. This is a fully onsite position, requiring a commitment to working five days per week.
Interview Process
We have a streamlined interview process for this role, which includes an informal technical and culture chat with our team. We are looking for someone who is willing to commit to upskilling their tech skills and transfer their knowledge from University into an IT position. Training is provided by us, and we are committed to helping you develop your skills and progress in your career.