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Customer Service Representative

2 months ago

Cheltenham, Gloucestershire, United Kingdom Brook Street UK Full time
Job Overview

Brook Street UK is seeking a highly organized and detail-oriented Receptionist to join their team at the National Probation Service in Cheltenham. This is a temporary full-time position, working 37 hours per week, Monday to Friday, with a normal shift pattern of 9am to 5pm.

Key Responsibilities
  • Provide exceptional customer service to clients and visitors
  • Manage front desk operations, including answering phone calls and responding to emails
  • Maintain accurate records and files
  • Collaborate with the team to achieve departmental goals
Requirements

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office
What We Offer

Brook Street UK is committed to providing a supportive and inclusive work environment. As a Receptionist, you will have the opportunity to develop your skills and experience in a dynamic team.