Client Support Specialist

3 weeks ago


Derby, Derby, United Kingdom Job&talent Full time

Become Part of Our Team:
Client Support Specialist

Position Overview:
This role involves providing exceptional customer service and support to clients, ensuring their needs are met effectively.

Location:
East Midlands Airport

Why Work with Job&Talent:
Opportunities for career advancement
Standard working hours with occasional weekend shifts (37 hours per week)
Comprehensive training program (Monday to Friday)
Generous holiday allowance, weekly remuneration, pension contributions
Potential for temporary to permanent positions.
Flexible working arrangements available based on performance.

Key Responsibilities:


As this position is situated at an international airport, candidates must be prepared to undergo a thorough background verification process.

This will involve checking the last five years of employment history and obtaining a criminal record clearance.
Experience in customer service is essential.
Proficiency in MS Word and Excel is highly desirable.
Ability to adhere to agreed shift patterns.
Respond to client inquiries through various communication channels including phone, email, and internal systems.

Provide detailed information regarding products and services to ensure the best options are presented in accordance with company policies.

Promote the advantages of our brand to secure bookings during initial interactions.

Address customer concerns professionally to restore confidence in our brand and prevent escalation to complaints.


Job&Talent is seeking Client Support Specialists to join a prominent distribution and logistics organization, recognized as a leader in the industry.

This is an excellent opportunity for individuals looking to grow within the customer service sector.

For further inquiries, please refer to our website for additional information.

Job&Talent does not impose any fees for our services.

Job&Talent operates as an employment agency for permanent placements and as an employment business for temporary staffing solutions.

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