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Bilingual Customer Support Specialist

3 months ago

Bangor, United Kingdom Pertemps Cardiff Full time

Pertemps Cardiff is pleased to present an exciting opportunity for a Bilingual Customer Support Specialist. This role is ideal for individuals who are fluent in both Welsh and English and possess solid experience with Microsoft applications.

Position: Bilingual Customer Support Specialist

Company: Pertemps Cardiff

Location: Flexible locations

Compensation: Competitive hourly rate

Work Schedule: Standard business hours, Monday to Friday

Key Duties:

  • Efficiently address a variety of customer inquiries.
  • Utilize internal systems to manage and track inquiries.
  • Assist in processing applications and necessary licenses.
  • Ensure precise data entry and management.
  • Support additional inquiries from the Customer Hub Team.

Qualifications:

  • Fluency in both Welsh and English.
  • Strong skills in Microsoft Office applications.
  • Meticulous attention to detail in data management.
  • Excellent communication and problem-solving abilities.
  • Capability to adhere to deadlines.

Advantages of Working with Pertemps:

  • Flexible payment options on a weekly or monthly basis.
  • Accrued holiday benefits.
  • Access to a pension plan.
  • Support from dedicated local consultants.
  • Extensive branch network across the UK.
  • Simple online or in-person registration process.