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Business Operations Manager
2 months ago
We are seeking an experienced Operations Manager to join our team at Octopus Energy. As a key member of our operations function, you will be responsible for the smooth running of our field support team, managing performance, and driving continuous improvement.
Key Responsibilities- Manage a team of team managers who oversee a large team of field support specialists working alongside field engineers to install low-carbon technology across the UK.
- Oversee the day-to-day operation of the operations function, including team management, operational reporting, managing third parties, and industry compliance.
- Identify opportunities for process improvements and report back to the Operations Director.
- Lead internal and external meetings with senior stakeholders.
- Support employee communication with the management team.
- Provide operational expertise and support to the teams.
- Proven experience in managing teams and driving operational excellence.
- Strong leadership and communication skills.
- Ability to think creatively and logically to react to changes in strategy.
- Experience in delivering programs of work and managing multiple projects simultaneously.
- High level of adaptability and agility.
- Analytical skills with the ability to use data to inform decisions.
At Octopus Energy, we offer a unique culture that empowers our people to learn, decide, and build quickly. We value autonomy, diversity, and inclusion, and we're committed to creating a workplace that's rewarding and challenging for all our employees.
We're looking for someone who shares our vision for a sustainable future and is passionate about delivering exceptional customer experiences. If you're a motivated and experienced operations professional looking for a new challenge, we'd love to hear from you.